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advisory:13923739790(Ou)18948856139(Zhu)

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• The company's pr®↓oduct technical service dep≤λ∑™artment has a full-time enδ"gineer to provide a full-day hotlin♦≈σe service, which is responsible for ♦​∑$providing technical support and after-sΩ↑ales service to users in order to p$$δrovide relevant users with timely an©≤d effective time.


• All employees of the  ©φcompany are obliged to record customer ✔δ ‍feedback issues, mobilize all staff, anφ d keep a record of custom✘∞er complaints, reflecting ↕↓¶the attitude of serving customers.


• Record the problem and the whole φ&process until the custom₽≠÷er confirms that the problem is sβ✘₽olved.


• For issues that are not r₩↓esolved within the time li ≠®≠mit, the alarm level is gradually ∞•↕increased until the general m"$©♣anager personally inte∞γ✔≈rvenes.




1) After-sale installation


Free installation, commissionin÷♠g and training: The main content of th‍&e training is the basic structure, p≈≥γ≥erformance, structure and priΩ‌nciple of main components, daily us↔↔e operation, maintenance and ma↑‍ nagement, troubleshooting, and emerge≠€∏$ncy treatment.




(2) Scope and time of warranty


The warranty scope is a produ← ± ct provided by the company to the ¥∏customer.


From the date of signing th>β&e product, after the eq♥®✘↓uipment is qualified, ↔&the equipment warranty perio€↑d is one year and lifetime maintenance₩←.


A non-human fault can"¥ be replaced with a new machine within ± δ one month.




(3) Response time


After the equipment fails, it will r÷™espond within 2 hours. If it canno >φt be effectively resolved within 48 ∑±hours, the same grade of equipment ★α↕will be provided free ofγ"↓δ charge to the custome♥•÷r for temporary use, and the©δ© replaced parts are original acc✔≤ ✘essories.




(4) Active care measures


Provide complete operat♣≈ing instructions, maintenance manuals ‍≥and technical documents relate♦♣d to maintenance, do no∞α&•t conceal technical details∑₩ related to maintenance.


Hot Products
Hot products
  • VML-850

  • KS-1613

  • KS-4025

QQ380598058
Fax:0760-22218638  &nδεγ↔bsp;   
Phone:13923739790(Manager Ou)

18948856139(Manager Zhu)
Email:Jiante_cnc@163.com
address:No. 10, Industrial Ave£∞←§nue Middle, Xiaolan Town, Zhongs§©<han City (Building A)


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